5-STAR SERVICE
POWERED BY THE AWARD WINNING XCLUSIVE YACHTS633
Yes, only after 6 months of the membership. The member can terminate his/her membership after giving us a month’s notice in writing with no penalty.
BOAT CLUB
Q1. WHAT IS THE BOAT CLUB ABOUT?
The concept of our boat club is to offer an easy alternative for people to adopt a boating lifestyle without the worries and troubles. Xclusive Boat Club provides you with access to a brand-new fleet of boats for you to experience without the charges and commitment of ownership. There is no need to worry about maintenance, cleaning, berthing, and insurance or registration cost – we take care of everything.
Q2. HOW DO I JOIN?
Email us: [email protected] or call +971 4 566 8022 and schedule a viewing. Our boat club manager will meet you and show you our fleet.
Q3. HOW MANY BOATS DO YOU HAVE?
Visit https://xclusiveboatclub.com/our-fleet/ to check our fleet.
Q4. HOW MUCH DOES IT COST?
The Xclusive Boat Club membership cost is substantially less than the average cost of owning a boat! Get in touch to get more information on our different membership packages for Dubai and Abu Dhabi.
Q5. CAN ANYONE BECOME A MEMBER?
Members must be at least 25 years of age.
Q6. WHERE ARE YOU LOCATED?
- Unit 3, Marina Level, Al Majara Tower 2, Al Hubob Street, Dubai Marina
- Abu Dhabi: Ground Floor, Yas Marina, Abu Dhabi UAE
Q7. DO I TAKE THE BOAT OUT MYSELF OR DO YOU PROVIDE A CAPTAIN?
Members can take the boat themselves and do not require one of our captains to skipper the boat. Captains are available upon request and subject to availability.
Q8. WHAT TYPE OF BOATS DO YOU HAVE?
We have a variety of boats ranging from mini yachts, wakeboarding boats to bowriders and fishing boats.
Q9. HOW MANY LOCATIONS DO YOU HAVE?
We have three locations.
- Dubai Marina, UAE
- Dubai Harbour, UAE
- Yas Marina, Abu Dhabi UAE
Q10. WHERE CAN I TAKE THE BOAT?
There are no restrictions, as long as you are within the Dubai waters & that you bring the boat back in time. Various anchoring locations and permitted driving zones will be briefed to you during the training sessions.
Q11. CAN I DRIVE INSIDE THE PALM JUMEIRAH AREA?
No. You are only permitted to drive outside the Palm Jumeirah areas. Various anchoring locations and permitted driving zones will be briefed to you during the training sessions.
Q12. WHAT IS THE MAXIMUM NUMBER OF PASSENGERS I CAN TAKE IN ONE BOOKING?
The number of passengers depends on the capacity of the boat you will book.
Q13. WHAT IF I ARRIVE AND THE BOAT IS UNABLE TO START?
It is our priority to ensure that all of our boats are well maintained and has no mechanical issues. Preventive measures are taken to avoid such circumstances.
Q14. WHAT IF I DAMAGE THE BOAT?
You are insured. If a member causes damages under AED 15,000, they are responsible for covering such damage. If the amount of damage exceeds AED 15,000, then the member pays a maximum of AED 15,000 towards the insurance. It is required of the member to provide all necessary documentation within 72 hours of the incident to support such a claim including but not limited to; a police report, copy of DMCA or FTA issued license, Emirates ID copy, and a detailed explanation of the events leading to the damage. In addition, if damage has occurred to interior or exterior due to any kind of negligence then the member is responsible for such damage. The damage will be reviewed, and the cost of repair will be sent to the member. Once the payment for the damage is settled then the membership will be resumed.
Q15. DO I NEED TO BE AN EXPERIENCED CAPTAIN TO JOIN THE CLUB?
No prior experience is necessary or required. We will coach you, train you, and empower you to enjoy boating as much as we do.
Q16. WHO CLEANS THE BOAT?
We have dedicated team to take care of the cleaning for you. All Boat Club boats are professionally maintained and repaired by certified marine technicians. Each vessel is thoroughly cleaned and inspected so it will be ready for you to enjoy.
Q17. IS XCLUSIVE BOAT CLUB LICENSED?
Yes. The club is licensed under Dubai and Abu Dhabi Government and regulated by the Dubai Maritime City Authority.
Q18. HOW DO YOU QUALIFY MEMBERS?
Membership is open to boaters of any skill level, 25 years of age and older. Whether you’ve never boated before, or you’ve boated for years, Xclusive Boat Club welcomes you as a member!
Q19. ARE CORPORATE MEMBERSHIPS AVAILABLE?
Yes. Please contact us for more information on corporate memberships and we will tailor membership to your specific needs.
Q20. HOW LONG DOES THE MEMBERSHIP LAST?
Memberships last for a full calendar year.
Q21. ARE YOUR BOATS NEW OR PRE-OWNED?
Our boats are purchased brand new and we plan to replace them every 3 years.
Q22. WHAT HAPPENS AFTER THE MEMBERSHIP TERM ENDS?
The member has a choice to renew their membership or cancel their membership in Dubai and or Abu Dhabi. In both cases we will need 1-month prior notice in writing. For renewal, you will only need to pay the membership fee. You will be eligible for renewal based on all previous dues paid.
Q23. WHAT MAKES US DIFFERENT TO OTHER BOAT CLUBS?
Please click the link to see what makes us different to other boat clubs.
Q24. WHY SHOULD I JOIN?
- Enjoy boating
- Brand new boats
- Dedicated and responsive staff catering to your needs
- Great way to entertain family, clients, and guests
- No boat payments
- No licensing expenses
- No boat maintenance expenses
- No insurance expenses
- No berthing fees
- No cleaning, upkeep, repairs or maintenance
- Ready for the best part? When you return to the dock – you throw us the keys and walk away
BOOKINGS
Q1. HOW DO I BOOK A BOAT?
You can book through our online booking system via desktop or mobile. A confirmation will be sent one day prior to your booking
Q2. HOW DO I CANCEL A BOOKING?
All booking cancellation request should be done online or through the reservation portals before 18:00 on the previous day.
Q3. HOW MANY RESERVATIONS CAN I HAVE AT ONE TIME? CAN I BOOK A BOAT EVERY DAY?
You can have a maximum of 2 future bookings at any given time. Once your first booking is completed, you can immediately make your next booking.
Q4. CAN NON-MEMBERS RENT YOUR BOATS?
NO. The member MUST be present.
Q5. HOW CAN I CONFIRM BOAT AVAILABILITY ON THE WEEKEND?
Weekend Availability – we are transparent about how we are capable of offering this – we limit our membership in relation to the number of boats we have, and each member is only allowed to make 1 booking on the weekend to offer a fair usage policy. For example, If we have 10 boats and 6 booking slots on Friday & Saturday (morning, afternoon, evening), then we have a total of 60 slots on the weekend. As we limit our membership, this allows us to provide every single member a booking on weekends. Additional bookings are allowed and are subject to availability and approval of our reservation manager.
Q6. WHAT DOES ADVANCE BOOKING MEAN?
You can book two slots at any given time. For example, if you have booked Monday and Tuesday then you can make your next booking only after you have completed your Monday booking.
Q7. CAN I BOOK A BOAT ON THE SAME DAY?
NO SAME DAY BOOKINGS – All bookings must be made day before by 9PM.
Q8. DO YOU PROVIDE WITH PICK-UP-DROP SERVICES?
No.
Q9. HOW QUICK CAN I START USING THE BOAT?
You will have to make payment and submit all the necessary documents (signed contract, passport, visa, EID, DMCA or FTA license and a photo for your membership card) first. Bookings can only be made on completion of orientation. All the above processes can take 3 – 7 days.
Q10. HOW LONG DOES THE DMCA CARD PROCESS TAKE?
If you go early in the morning, it would take 30 mins. Otherwise, it may take up to 3 days.
Q9. HOW QUICK CAN I START USING THE BOAT?
You will have to make payment and submit all the necessary documents (signed contract, passport, visa, EID, DMCA or FTA license and a photo for your membership card) first. Bookings can only be made on completion of orientation. All the above processes can take 3 – 7 days.
Q11. HOW MANY SLOTS CAN I USE IN A DAY?
You can use 1 slot a day.
Q12. CAN I BOOK ON A PUBLIC HOLIDAY?
Yes.
Q13. WHAT ARE THE BOOKING TIMINGS FOR EACH SLOT?
WEEKDAY TIMINGS:
- Morning: 06:00 – 13:00
- Afternoon: 14:00 – 22:00
WEEKEND TIMING:
- Morning: 06:00 – 11:00
- Afternoon: 12:00 – 17:00
- Evening: 18:00 – 22:00
Q14. WHAT HAPPENS IF I DON’T SHOW UP FOR MY BOOKING?
Booking cancelations MUST be made before 8:00 pm on the previous day. Otherwise, a penalty of AED500 will be charged for no shows.-
Q15. CAN I RETURN THE BOAT LATER THAN THE ARRIVAL TIME?
NO. There are other members who may have made a booking after your slot. Our boat club team has to ensure that the boat is thoroughly checked and cleaned before the next trip. In such events, if you are LATE we will charge you AED 500 late fee. Repeat offenders are subject to suspension.
Q16. DO I NEED TO RETURN THE BOAT BACK AT THE SAME DEPARTURE POINT?
Yes.
Q17. DO I HAVE TO PAY FOR THE FUEL CONSUMED BY MYSELF?
Yes.
Q18. DO I HAVE TO REFUEL THE BOAT MYSELF?
No. Our team will take care of the refueling for you. You will only have to pay for the fuel that you have consumed.
Q19. CAN I GO DEEP SEA DIVING?
No. As per Dubai and Abu Dhabi sea regulations, deep sea diving is prohibited in the permitted anchoring zones.
Q20. CAN I GO SPEARFISHING WITH MY OWN EQUIPMENT?
No. Spear fishing is prohibited in Dubai and Abu Dhabi.
Q21. CAN I DO WATER SPORTS ACTIVITIES SUCH AS WAKEBOARDING, TUBING, ETC.?
YES definitely! You can enjoy water sport activities.
Q22. DO I HAVE TO WEAR A LIFE JACKET WHILE DRIVING THE BOAT?
Adults do not need to wear a life jacket, but we do encourage that you wear one at all times. Children below 6 years MUST wear a life jacket at all times.
Q23. CAN I CARRY FOOD AND BEVERAGES?
Yes, you can.
Q24. WHAT LOCATIONS IN DUBAI CAN I BEACH THE BOAT?
You are not permitted to beach the boat at any locations in Dubai and Abu Dhabi.
INCLUSIONS
Q1. WHAT IS INCLUDED?
- Insurance
Q2. WHAT ARE THE BENEFITS?
- Please visit this page to view our current membership benefits.
Q3. DO YOU OFFER BOAT TRAINING AND CLASSES?
- Yes, we do train our members on powerboat driving and provide extensive training on our fleet and emergency response plans. We have our own in-house Sea School and offer the RYA Power Boat Level 2 license which allows you to skipper a boat up to 12 meters anywhere in the world.
Q4. WHAT IF I HOLD A PLEASURE MARINE LICENSE ISSUED BY DMCA, WOULD YOU REDUCE THE JOINING FEE?
- No.
Q5. DO YOU HAVE FULL-TIME STAFF?
Yes, and we would be happy to help you.
Q6. DO YOU PROVIDE FRESH TOWELS?
No.
Q7. DO YOU PROVIDE WATER AND ICE?
Yes. We provide an ample amount of bottled water and ice for all trips.
Q8. WILL MY DUES INCREASE YEAR TO YEAR?
Our membership rates will not increase after your first renewal year.
Q9. IS INSURANCE INCLUDED IN MY MEMBERSHIP? WHAT IF AN ACCIDENT TOOK PLACE?
We provide fully comprehensive insurance for the boats and all passengers on board in case of an accident or collision.
Q10. ARE THERE ANY USAGE CHARGES?
No
Q11. ARE THERE ANY HIDDEN EXPENSES?
No. You will only pay for the fuel, any damages caused by you and any add-ons (wakeboard, ski’s, tubes, fishing equipment & bait, kneeboard, barbeque, wake surfing board)
Q12. HOW LONG ARE JOINING BENEFITS VALID FOR?
They are valid for the full term of your contract.
Q13. DO YOU PROVIDE US WITH A WAKEBOARD, FISHING KIT, SKI, TUBES, AND OTHER EQUIPMENT?
Yes, at an additional cost of AED 100.
Q14. DO YOU PROVIDE SOFT DRINKS?
No, we do not provide soft drinks.
Q15. DO I NEED MY OWN COOLER BOX?
We provide you with a cooler box filled with bottled water & ice so if you would like to bring any additional drinks or snacks you may do so.
RULES
Q1. IS MEMBERSHIP TRANSFERABLE?
No.
Q2. ARE PETS ALLOWED?
Yes. pets are allowed onboard.
Q3. CAN I USE THE BOAT TO TEACH PEOPLE?
No. Commercial purpose is strictly prohibited and will be in breach of your contract.
Q4. WHAT IF I HAVE FINES FOR SPEEDING?
You MUST settle all fines directly with DMCA or FTA
Q5. CAN I DRINK AND DRIVE?
No.
Q6. CAN MY GUEST USE THE CLUB BOATS WITHOUT ME BEING THERE?
No. The member MUST be present.
Q7. CAN I LET MY FRIEND DRIVE?
No. Only the registered member of Xclusive Boat Club can drive the boats.
Q8. IS THE MEMBERSHIP FEE REFUNDABLE?
Yes, only after 6 months of the membership. The member can terminate his/her membership after giving us a month notice. Any membership amount that is owed will be reimbursed without penalty. Moreover, the joining fee is non-refundable.
Q9. CAN I MAKE OVERNIGHT BOOKINGS?
No.
Q10. AM I ABLE TO CANCEL MY MEMBERSHIP? WHAT IS THE PROCEDURE?
Q11. IF I HAVE A DMCA LICENSE, CAN I MAKE A BOOKING AND USE YOUR BOAT?
Q12. DO YOU RENT YOUR BOATS?
Q13. WHERE CAN I THROW THE GARBAGE?
Q14. ARE CHILDREN ALLOWED ON THE BOAT?
Q15. WHAT IS THE AGE LIMIT FOR CHILDREN TO BE ON THE BOAT?
Q16. HOW MANY PEOPLE CAN COME ON THE BOAT?
Q17. CAN I BARBEQUE ON THE BOAT?
Q18. CAN I WEAR MY FOOTWEAR IN THE BOAT? WHAT KIND OF FOOTWEAR IS PERMITTED ON THE BOAT?
Q19. IS SMOKING ALLOWED IN THE BOAT?
SAFETY
Q1. WHAT SAFETY EQUIPMENT IS ON THE BOAT?
Q2. WHAT IF THE BOAT STOPPED IN THE MIDDLE OF THE SEA?
All of our engines are in new condition, and they are regularly maintained. However, if anything goes wrong, the emergency action will have been explained to you in the training module. All members should contact the emergency number on the boat immediately. Our staff will rescue you.
Q3. DO I HAVE TO TAKE MANDATORY TRAINING BEFORE I JOIN?
Yes. There is mandatory induction training to show you how to use all different types of boats.
Q4. WHO WILL GIVE ME INDUCTION TRAINING?
Our qualified trainer will provide you with hands-on training on basic boat operations and maneuvering
Q5. WHAT IF I GET STOPPED BY COAST GUARD?
If you are stopped by the coast guard, please stop and follow their instructions.
Q6. WHAT IF THE WEATHER IS BAD?
We provide Coast Guard approved updates on the weather. The Club is not responsible for sudden and unpredictable changes. If the coast guard prohibits boating, the message will be conveyed to you and you will not be permitted to drive a boat.
Q7. WHAT DO I DO IF I HAVE MET WITH AN ACCIDENT?
Call the club supervisor or manager and we will support you on next steps.
Q8. CAN WE ANCHOR AND SWIM IN THE SEA?
Yes, in the permitted anchoring zones only.
Q9. WHAT IF THERE IS AN ACCIDENT BETWEEN TWO MEMBERS OF THE CLUB WHILE USING THE CLUB BOATS?
We request either of the members to call the club supervisor/manager immediately and report the incident. The member who caused the incident will be penalized. Your account will be suspended until due notice. If a member causes damage under AED 15,000, they are responsible for covering such damage. If the amount of damage exceeds AED 15,000, then the member pays a maximum of AED 15,000 towards the insurance. Members are required to provide all necessary documentation within 72 hours of the incident to support such a claim including but not limited to; a police report, copy of DMCA issued license, Emirates ID copy, and a detailed explanation of the events leading to the damage.
