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BOAT CLUB

Q1. What is the boat club about?

The concept of our boat club is to offer an easy alternative for people to adopt a boating lifestyle without the worries and troubles. Xclusive Boat Club provides you with unlimited access to a brand-new fleet of boats for you to experience without the charges and commitment of ownership. There is no need to worry about maintenance, cleaning, berthing, insurance or registration cost – we take care of everything.

Q2. How do I join?

All you need to do is email us: info@xclusiveboatclub.com or call +971 4 566 8022 and schedule a viewing, we will meet you, show you our fleet and give you a 30 minute trial.

Q3. How many boats do you have?

To check our fleet, visit https://xclusiveboatclub.com/our-fleet/

Q4. How much does it cost?

The Xclusive Boat Club membership cost is substantially less than the average cost of owning a boat! Our Joining Fee is AED 15000 with a Monthly Fee of AED 2000 (yearly membership).

Q5. Can anyone become a member?

Members must be at least 25 years of age.

Q6. Where are you located?

Dubai Marina.

Q7. Do I take the boat out myself or do you provide a captain?

Members can take the boat themselves and do not require one of our captains to skipper the boat. Captains are available upon request at an additional fee of AED 300 per booking.

Q8. What type of boats do you have?

We have a variety of boats ranging from mini yachts to wakeboarding boats, bowriders and fishing boats.

Q9. How many locations do you have?

We are currently operating from Dubai Marina but plan to add new locations over the upcoming seasons.

Q10. Where can I take the boat?

There are no restrictions, as long as you bring the boat back in time. Various anchoring locations and permitted driving zones will be briefed to you during the training sessions.

Q11. Can I drive inside the Palm Jumeirah area?

No! You are permitted to drive only outside the Palm Jumeirah areas.  Various anchoring locations and permitted driving zones will be briefed to you during the training sessions.

Q12. What is the maximum number of passengers I can take in one booking?

The number of passengers depends on the booked boat’s capacity.

Q13. What if I arrive and the boat is unable to start?

It’s our priority to ensure that all of our boats are well maintained have no mechanical issues. Preventive measures are taken to avoid such circumstances.

Q14. What if I damage the boat?

You are Insured! If a member causes damages under AED 5000, they are responsible for covering such damage. If the amount of damage exceeds AED 5000, then the member pays a maximum of AED 5000 towards the insurance. It is required of the member to provide all necessary documentation within 72 hours of the incident to support such a claim including but not limited to; a police report, copy of DMCA issued license, Emirates ID copy, and a detailed explanation of the events leading to the damage. In addition, if damage has occurred to interior or exterior due to any kind of negligence then the member is responsible for such damage. The damage will be reviewed, and the cost of repair will be sent to the member. Once the payment for the damage is settled then the membership will be resumed.

Q15. Do I need to be an experienced captain to join the club?

No prior experience is necessary or required. We will coach you, train you, and empower you to enjoy boating as much as we do.

Q16. Who cleans the boat?

All XBC boats are professionally maintained and repaired by certified marine technicians.  Additionally, each vessel is thoroughly cleaned and inspected so it will be ready for you to enjoy.

Q17. Is Xclusive Boat Club Licensed?

Yes, the club is licensed under Dubai Government.

Q18. How do you qualify members?

Membership is open to boaters of any skill level, 25 years of age and older. Whether you’ve never boated before, or you’ve boated for years, Xclusive Boat Club welcomes you as a member!

Q19. Are corporate memberships available?

Please contact us for more information on corporate memberships.

Q20. How long does the membership last?

Memberships last for a full calendar year.

Q21. Are your boats New or Pre-Owned?

Our boats are purchased brand new and we plan on replacing them every 3 years.

Q22. What happens after the membership term ends?

The member has a choice to renew their membership or cancel their membership, in both cases we will need 1-month prior notice in writing. For renewal, you will only need to pay the membership fee. You will be eligible for renewal based on all previous dues paid.

Q23. What makes us different to other boat clubs?
  • We provide a brand-new fleet that have an average value of over AED 300,000 per boat, so we only purchase the highest in quality. We invite you to come see for yourself! Click the link to see our brand-new fleet: 
  • We have been in the industry for 12 years and have won numerous awards for our services. Click the link to see our awards: https://xclusiveyachts.com/about/
  • We have 24-hour onsite staff, so we are able to assist any time of the day 365 days a year.
  • Our joining fee has value and we offer member rewards worth AED 30,000+, other boat clubs have a joining fee as an “exclusivity” fee and you do not get any value from it.
  • Our bookings slots are designed such that you can be part of a hassle-free club means you spend more time having fun on the water.
  • We are the only boat club to offer a 5-star service, even if you need a red carpet we can arrange this for you.
  • We have a simple fueling process and the fuel is conveniently filled up by our own staff. All fuel consumption is measured digitally, and it accurately measures the fuel consumed by liter and the member is charged according to the government fuel price – nothing more! Other boat clubs require you to fill the boat yourself after your booking which is very inconvenient, or they offer to fill the fuel up, but their fuel estimation is by the needle which is very inaccurate and could cost you a lot of money over your 12-month membership.
  • We have a smooth onboarding process, all the international training is done in-house with our own licensed RYA Sea School, our office is conveniently located where the boats are located so all documents and the necessary requirements are done in one place, you can literally signup as a member in our office and walk to a boat to use our services!
  • We are the only boat club that does not apply a penalty if you cancel your membership, if you are unhappy you can leave the club and get your money back. We are that confident about our 5-star boat club!
  • Our “Guaranteed Availability” is a contractual obligation and is black and white, we are transparent about this and we explain clearly how we are capable of offering this. We limit our membership to 5 members per boat, and each member is only allowed to make 1 booking on the weekend to offer a fair usage policy. If we have 5 boats and 6 booking slots on Friday & Saturday (morning, afternoon, evening), then we have a total of 30 slots on the weekend. As we limit our membership to 5 members per boat we will have a maximum of 25 members, so even if every single member made a booking on the weekend we still have 5 open slots to play with. Additional bookings on the weekend are allowed and are subject to approval from the reservation manager.
  • We offer 2 advanced bookings only instead of 3 or 4. This might sound like less value, but our main priority is to make sure our members always have availability (explained above) and also to make sure that our members get the type of boat they are looking for. If members have too many advanced bookings, then they tend to lock up their favorite boat for consecutive weekends, which is unfair for other members. Having less advanced bookings opens up the schedule and you will see a lot more availability on short notice. If you are still skeptical please ask one of our sales representatives to show you our booking system, we are extremely transparent, and we will happily show you that this is very effective.
  • We have a community here at our boat club and we have regular events that only members and their friends can enjoy – that no other boat club can offer! Whether that’s going on a dinner cruise on our house boat with a capacity of up to 80 people or end the weekend with a few sunset drinks on one of our super yachts!
  • We have over 180+ employees with dedicated divisions which allows us to act immediately and efficiently. Whether we are facing maintenance problems, whether we need upholstery repaired or whether we need to rescue a member – we can get it done immediately!
  • Our referral incentive is extremely rewarding, and we offer our members a free 3-hour yacht trip valued at AED5,000 for every referral that signs up as a member of our boat club.
    • As an additional incentive we offer our members 25% discount on all products and services offered by Xclusive Yachts, so if you’re looking to surprise your loved.

 

Q24. Why should I join?
  • Enjoy unlimited boating
  • Brand new boats
  • Dedicated and responsive staff catering to your needs
  • Great way to entertain family, clients, and guests
  • No boat payments
  • No licensing expenses
  • No boat maintenance expenses
  • No insurance expenses
  • No berthing fees
  • No cleaning, upkeep, repairs or maintenance
  • Ready for the best part? When you return to the dock – you throw us the keys and walk away

BOOKINGS

Q1. How do I book a boat?

You can make booking through our online booking system via desktop or mobile.

You will receive an instant confirmation of the booking.

Q2. How do I cancel a booking?

All booking cancelation to be done before 18:00 on the previous day, online or through the reservations manager.

Q3. How many reservations can I have at one time? Can I book a boat every day?

You can have a maximum of 2 bookings at any given time, and once your first booking is used, you can make your next booking immediately.

Q4. Can non-members rent your boats?

No! A member must be present.

Q5. How can I guarantee boat availability on the weekend?

We guarantee availability on the weekend by limiting our membership to 5 members per boat. Each member is allowed 1 weekend booking to maintain fair usage policy. Example, if we have 3 booking slots per day (morning, afternoon & evening) and we have 5 boats, then in total on a Friday & Saturday we have 30 (5 boats x 6 slots) bookings for the weekend. It is our contractual obligation to limit our membership to 5 members per boat, so we will only have 25 members, so there will be an excess of 5 bookings if every single member made a booking on the weekend. Please note that the members can request for more than 1 booking on the weekend subject to availability and approval by management.

Q6. What does advance booking mean?

You can book two slots at any given time. For example, if you have booked Monday and Tuesday then you can only make your next booking once you have completed your Monday booking.

Q7. Will I be able to freeze the membership?

Membership can be frozen once per calendar year for 30 days.

Q8. Can I book a boat on the same day?

Yes, bookings on the same day is subject to approval by reservations manager.

Q9. How quick can I start using the boat?

Once you have paid, obtained your DMCA card and completed the training you can start using the boats.

Q10. How long does the DMCA card process take?

If you go early in the morning it can take 30 mins, otherwise it can take up to 3 days.

Q11. How many slots can I use in a day?

1 slot is guaranteed, and you can make more than 1 booking subject to approval.

Q12. Can I book on a public holiday?

Yes.

Q13. What are the booking timings for each slot?

Morning: 06:00 – 11:00

Afternoon: 12:00 – 17:00

Evening: 18:00 – 22:00

Q14. What happens if I don’t show up for my booking?

Booking cancelations must be made before 6:00 pm on the previous day, otherwise there will be a penalty of AED 500 for no shows.

Q15. Can I return the boat later than the arrival time?

No, there are other members who would have made a booking after your slot. And the boat club has to ensure that the boat is thoroughly checked and cleaned before its next trip. In such events if you are later than 15 minutes we will charge you AED 500 late fee. Repeat offenders would subject to suspension.

Q16. Do I need to return the boat back at the same departure point?

Yes.

Q17. Do I have to pay for the fuel consumed by myself?

Yes.

Q18. How is the fuel estimated?

Fuel usage will be calculated digitally by a digital monitor. Charges will be according to the number of liters you have consumed and based on government fuel prices at the time.

Q19. Do I have to refuel the boat myself?

No, you don’t have to refuel the boat yourself; however, you will have to pay for the fuel that you have consumed.

Q20. Can I go deep sea diving?

No, Deep Sea diving is prohibited in the permitted anchoring zones.

Q21. Can I go spearfishing with my own equipment?

No! Spearfishing is prohibited.

Q22. Can I do water sports activities such as wakeboarding, tubing, wake surfing etc.?

Yes, you can even let a friend operate the boat if he has his license and follows our Rules & Regulations – so you can enjoy the water sport activities too.

Q23. Do I have to wear a life jacket while driving the boat?

Adults do not need to wear a life jacket, but we do encourage that you wear one at all times, any children under the age of 6 must wear a life jacket at all times.

Q24. Can I carry food and beverages?

Yes, you can.

Q25. What locations in Dubai can I beach the boat?

You are not permitted to beach the boat at any of the Dubai locations.

Q26. Do you provide with pick-up-drop services?

No.

INCLUSIONS

Q1. What is included?
  • Power boat training RYA Level II
  • Insurance
  • Members benefits, value of AED 30,000+
Q2. What are the benefits?

To view our current rewards, please visit this page

Q3. Do you offer boat training and classes?

Yes, we do train our members on power boat driving and provide an extensive training on our fleet and emergency response plans. We have our own in-house sea school and offer the RYA Power Boat Level 2 license and you can skipper a boat up to 12 meters anywhere in the world. You will also need to pass our club’s in-house training in order to book one of the boats.

Q4. What if I hold a Pleasure Marine license issued by DMCA, would you reduce the joining fee?

No, however we will offer you a 2-hour Yacht ride, a value worth AED3000

Q5. What days are the rewards valid?

Sundays to Thursdays.

Q6. Do you have full-time staff?

Yes, and we would be happy to help you.

Q7. Do you provide water and ice?

Yes, we provide enough bottled water and ice for the capacity of the boat.

Q8. Will my dues increase year to year?

Our membership rates are subject to increase after your first renewal year.

Q9. Is insurance included in my membership? What if an accident took place?

We provide full insurance for the boats and the people on board in case of any accident or collision whether it is your fault or not.

Q10. Are there any usage charges?

No.

Q11. Are there any hidden expenses?

No, you pay for the fuel, any damages caused by you and any add-ons (wakeboard, ski’s, tubes, fishing equipment & bait, knee board, barbeque, wake surfing board)

Q12. How long are joining benefits valid for?

They are valid for the initial term of your contract.

Q13. Do you provide us with a wakeboard, fishing kit, ski, tubes, and other equipment?

Yes, at an additional cost of AED 100.

Q14. Do you provide soft drinks?

No, we do not provide soft drinks.

Q15. Do I need my own cooler box?

We provide you with a cooler box filled with bottled water & ice so if you would like to bring any additional drinks or snacks you may do so.

RULES

Q1. Is membership transferable?

No.

Q2. Are pets allowed?

Yes, depending on the size of the dog.

Q3. Can I use the boat to teach people?

No, commercial purpose is strictly prohibited, and will be in breach of contract.

Q4. What if I have fines for speeding?

You must settle all fines directly with DMCA.

Q5. Can I drink and drive?

No!

Q6. Can my guest use the club boats without me being there?

No.

Q7. Can I let my friend drive?

Yes, as long as the member or one of our captain’s is on board, that they have a valid DMCA license and that they follow our Rules & Regulations.

Q8. Is the membership fee refundable?

Only after 5 months of the membership, the member can terminate his/her membership after giving us a months’ notice. Any membership amount that is owed will be reimbursed without penalty. The joining fee is non-refundable.

Q9. Can I go 50/50 with my friend?

We have different membership options, please contact us to find out more information.

Q10. Can I make overnight bookings?

No.

Q11. Am I able to cancel my membership? What is the procedure?

Only after 5 months of the membership, the member can terminate his/her membership after giving us a months’ notice in writing with no penalty.

Q12. If I have a DMCA license, can I make a booking and use your boat?

After you have successfully completed our club’s training then you can use the boats.

Q13. Do you rent your boats?

No.

Q14. Where can I throw the garbage?

The garbage must be discarded at the marina.

Q15. Are children allowed on the boat?

Yes, children are allowed on the boat provided they are accompanied by an adult. Children under the age of 6 must wear life jackets.

Q16. What is the age limit for children to be on the boat?

There is no age limit for children, however, we do advise parents to ensure that their children are safe on board at all time; children should wear the appropriate life vest.

Q17. How many people can come on the boat?

Members should not exceed passenger capacity of the booked boat (capacity mentioned on the boat).

Q18. Can I barbeque on the boat?

Only in specific boats which have a barbeque provision. Members are prohibited to bring coal onto the boat.

Q19. Can I wear my footwear in the boat? What kind of footwear is permitted on the boat?

No footwear is allowed in the cabin area. Slippers will be provided for use.

Q20. Is smoking allowed in the boat?

Smoking is prohibited in the cabin area.

Q21. Can I extend my session while I am on a trip?

Yes, only if the next booking slot is available.

SAFETY

Q1. What safety equipment is on the boat?

Fire extinguishers, Life Jackets, Life Buoys, Emergency Transponder Unit, Life Rings, First Aid Kit, Fire alarms.

Q2. What if the boat stopped in the middle of the sea?

All of our engines are in new condition, and they are regularly maintained. However, if anything goes wrong, the emergency action will have been explained to you in the training module, and all members should contact the emergency number on the boat immediately. Our staff will rescue you.

Q3. Do I have to take mandatory training before I join?

All of our engines are in new condition, and they are regularly maintained. However, if anything goes wrong, the emergency action will have been explained to you in the training module, and all members should contact the emergency number on the boat immediately. Our staff will rescue you.

Q4. Who will give me induction training?

Our Qualified Trainer will provide you with hands on training on basic boat operations and maneuvering.

Q5. What if I get stopped by coast guard?

If you are stopped by the coast guard, please stop and follow their instructions.

Q6. What if the weather is bad?

We provide (Coast guard approved) updates on weather; the Club is not responsible for sudden and unpredictable changes. If the coast guard prohibits from boating, the message will be conveyed to you and you will not be permitted to drive the boat.

Q7. What do I do if I have met with an accident?

Call the club supervisor or manager and we will support you on next steps.

Q8. Can we anchor and swim in the sea?

Yes, only in the permitted anchoring zones.

Q9. What if there is an accident between two members of the club while using the club boats?

We request either of the members to call the club supervisor/manager immediately and report the incident. The member who caused the incident will be penalized. Your account will be suspended until due notice. If a member causes damage under AED 5000, they are responsible for covering such damage. If the amount of damage exceeds AED 5000, then the member pays a maximum of AED 5000 towards the insurance. Members are required to provide all necessary documentation within 72 hours of the incident to support such a claim including but not limited to; a police report, copy of DMCA issued license, Emirates ID copy, and a detailed explanation of the events leading to the damage.

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